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For 10 years, Senex has been a leader in healthcare bad debt purchasing and servicing. Read here to learn more about Senex, our clients, and our industry.

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» Senex Receives Praises from Patients

Below is the text from one of many voicemail messages Senex receives from patients after speaking with a Senex Account Specialist.  Many times the news media will focus on the negative patient complaints about the collection industry.  As a result, many hospitals and healthcare providers do worry about how their patients will be treated, particularly when they are thinking about selling their accounts.  This is a great example of collecting the right way, the Senex way. 

 

“Hi.  This is XXXXXX and I’m calling because I just spoke with Tracy at Senex.  And she was calling to collect a medical bill that my husband incurred at XXXXXXX XXXXXXX.  And we had, frankly, forgotten about this until we got your letter and then Tracy called tonight.  And I must say that Tracy is the kindest gentlest, most persuasive person I have ever talked with.  We have had terrible financial reversals in the last year.  But, because of Tracy’s kindness and understanding were able to resolve this entire debt within the next three weeks.  And I just want you to know how much we appreciate Tracy’s kindness and understanding.  I’m Mrs. XXXXXX at area code XXX-XXX-XXXX.  And we have resolved this debt and I sure hope you do not have to report it to the credit bureau reporting agencies, but I understand if you must.  But, please give Tracy whatever credit you can because she is very kind.  Thank you.  Bye-bye.” 

We Buy Bad Debt

Senex has been buying healthcare bad debt receivables for over a decade. Our longevity, coupled with our ability to strike a balance between fair pricing and compassionate collection practices have led to our ultimate success and our excellent reputation within the healthcare industry.


The sale of healthcare bad debt has become a valuable tool to add cash to a provider’s bottom line. And, for many healthcare providers, Senex is the partner of choice. We are a healthcare exclusive bad debt purchaser. We buy your receivables; pay you cash upfront on a non-recourse basis while allowing you the right to recall sensitive accounts. Senex lets you unfreeze your cash so that you can receive your money today rather than waiting over time.

From Our Customers

"Senex was very professional. Since they've been working on our account, we've been surprised at how little feedback we've been getting from patients. We gave them thousands of accounts and only got a couple of calls."


Patient Financial Services Director
Senex Client



"As self-pay receivables become more numerous and of higher value, they become more difficult to collect. We are looking for ways to manage these accounts more efficiently without damaging our reputation"


Hospital CFO
Senex Client



"It really is found money. You have to take into account the costs of having the account held at the collection agency versus getting the money up front today."


Hospital PFS Director
Senex Client